How to delete history data from oSS system Our Engineer owns the authority to delete history data from OSS system. Here attached procedures. 1.Acess OSS system http://oss.growatt.com/login?lang=en 2. Select System Set –> System Management 3. Type Inverter S/N based on different inverter type, then submit it. 4. System will delete data in suitable time at …
How to Delete History Data On Inverter From OSS system Read More »
Once you have decided to replace new whole items including inverter, hybrid inverter, off grid inverer, battery system etc. for clients, you have to submit the application on OSS and Xiaoshouyi system. Or in future, we can’t query replacement inverter warranty info. Please highlight it, our company has strict requirement on it. This warranty procedure …
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Datalogger and inverter online on server.growatt.com, while offline on installer or distributor account 1. Phenomenon Plant state is offline Inverter is online on server.growatt.com 2. Reason Inverter may be removed from distributor or installer account by someone, so distributor or installer account can’t monitor it 3. Solution 1) Contact Growatt Engineer who has the authority …
How to apply API TOKEN ON OSS Procedures: 1. Access oss.growatt.com 2. Access distributor or installer account 3. select System set–> System management 4. select “Add API Request” 5. Fill in info.
Server.growatt.com has 2 kinds of skins, including Residential, Commercial plant skin. Skin type How to change plant skin 1. Installer or distributor account a. Access oss.growatt.com b. Select “plant list” and pen option c. Select “PlantType” d. Select Plant, in usual , you can use Residential plant that is blue skin. Please note that when …
How to upgrade inverter via oss system 1. access oss.growatt.com 2. Click “monitor” ->Device Upgrade-> Growatt Server 3. Click “Upload Firmware” 4. Click “Upload Firmware” Http Upload File –>> For Shinewifi-S/Shinewifi-X/Shinegprs (Version 1.0.5.0 Or Higher) / Shinegprs -X/Shine4G Upgrade Inverter. Ac Couple(Spa), Min(Tl-X/Tl-Xh), Hybrid Inverter(Mix), Max Upgrade Firmware Needs To Be Uploaded To The New …
Shinetool Introduction ShineTool APP that integrates local commissioning function via the smart phone. It communicates with the inverter through datalogger or USB-WIFI to monitor real-time status, alarm query, parameter configuration, intelligent diagnosis and other routine maintenance functions, isa convenient local configuration platform Watch the video Shinetool Download Method1: search “ShineTools” in GooglePlay or Apple Store …
Extend warranty on OSS OSS paid extended warranty synchronization also needs to be applied for by region, the application website is as follows:China: http://oss-cn.growatt.com/common/renewal?lang=enNorth America: http://oss-us.growatt.com/common/renewal?lang=enArea except China&NA: http://oss.growatt.com/common/renewal?lang=en Growatt Extension Warranty Procedure Download When clients place order and ask for longer warranty on the system, it will display corresponding warranty, clients don’t need to …
import devices from another installer account to assigned installer account Some clients have multi installer accounts, and they hope to import devices from another installer account into own installer account and all of installer accounts can monitor these devices. Plants that are imported into installer account Procedures a. Access oss.growatt.com b. Select ” Plant List” …
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OSS system and Server System Introduction Our Platform has 3 account types, including Distributor account, Installer account, end user account . Distributor and Installer account can be registered on OSS system, while end user account can be registered on server system. OSS system: http://oss.growatt.com/ IP: 183.6.231.170 Server System: https://server.growatt.com/ IP: 47.91.67.66 Port: 5279 OSS System …