OSS System

How to set inverter parameters via installer or distributor account Now Distributor or Installer account has the authority to set inverter parameters remotely. Before, only end user account has the authority. If you can’t find “settings” icon, most probably , your distributor account doesn’t have authority for the installer account. Procedures: 1. Access Distributor or …

How to Set Inverter Parameters Via Installer Or Distributor account Read More »

Our Platform has 3 account types, including Distributor account, Installer account, end user account  Distributor account only can be registered by clients that place order from Growatt Directly. Installer account is for installers. Actually Distributor and Installer account funciton is almost same, no big difference. Procedures 1.Access Oss System OSS system: http://oss.growatt.com/ IP: 183.6.231.170 2. …

How To Register Installer Account On OSS System Read More »

How to register distributor account on oSS System Only when clients place the order from Growatt directly, the clients can register distributor account Procedures 1. Access oss system OSS system: http://oss.growatt.com/ IP: 183.6.231.170 2. Click “Register” 3. Type Necessary Info. Select Country Company name: It must match the company name left on the system when you place …

How To Register Distributor Account On OSS System Read More »

How to modify inverter parameters via distributor account or installer account Now we have opened the function that modify inverter parameters via distributor account or installer account Procedures Select “Monitor”–> “Device List” –> “setting” Icon

How to modify register Email of distributor or installer account on oSS system If distributor or installer can’t access their OSS account and can’t get verification code from Email., Our engineers have the authority to modify register Email of distributor or installer account on OSS system 1. Access OSS system via our engineer OSS account …

How to Modify Register Email of Distributor Or Installer Account On OSS system Read More »

How to correct wrong company name on distributor account of OSS system Sometimes, some clients want to modify company name on OSS account, we can set new name on their OSS account. But it needs to be operated by our smart control dep. You can report it and we will reset it. More Company names …

How To Correct Company Name On Distributor Account Of OSS system Read More »

How to delete history data from oSS system Our Engineer owns the authority to delete history data from OSS system. Here attached procedures. 1.Acess OSS system http://oss.growatt.com/login?lang=en 2. Select System Set –> System Management 3. Type Inverter S/N based on different inverter type, then submit it. 4. System will delete data in suitable time at …

How to Delete History Data On Inverter From OSS system Read More »

Once you have decided to replace new whole items including inverter, hybrid inverter, off grid inverer, battery system etc. for clients, you have to submit the application on OSS and Xiaoshouyi system. Or in future, we can’t query replacement inverter warranty info. Please highlight it, our company has strict requirement on it. This warranty procedure …

The Process How To Replace New Inverter On Oss System Read More »

How to apply API TOKEN ON OSS Procedures: 1. Access oss.growatt.com 2. Access distributor or installer account 3. select System set–> System management 4. select “Add API Request” 5. Fill in info.