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Month: June 2022

How to analyze issue of max series based on History data

Datalogger will upload many important data into server. They are stored in History data. You can download it and read key parameters. 1. How to download History data from server Please note that just Distribuotr or installer or Our service engineer account can download history data. a. Access OSS account via http://oss.growatt.com/login?lang=en b. Download History …

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Degrade mode on MAX series introduction

Degrade Mode of MAX series introduction 1. How to check Degrade mode a. access installer or Distributor account via oss.growatt.com b. Download History data from plant C. Open excel file D. Find “Degrade” Column E. Degrade number Meaning 1) mode number: 0 No Degrade 2) mode number: 1 The bus voltage exceeds 850V and AC …

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The meaning of MAX 50K-80K TL3 Malfunction AND WARNING CODE

MAX 50K-80K TL3 Malfunction AND WARNING CODE 1. How to Read error code Error code From right to left side, there are 8 led lights, it represents 1 ,2, 4, 8, 16,32, 64,128.  two to the 0 power, two to the 1st power etc. Above picture, Fault code = 2^2+2^3+2^4+99=127 When fault occurs, inverter will …

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What’s Shinetool

Shinetool Introduction ShineTool APP that integrates local commissioning function via the smart phone. It communicates with the inverter through datalogger or USB-WIFI to monitor real-time status, alarm query, parameter configuration, intelligent diagnosis and other routine maintenance functions, isa convenient local configuration platform Watch the video Shinetool Download Method1: search “ShineTools” in GooglePlay or Apple Store …

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How to Extend warranty on OSS

Extend warranty on OSS OSS paid extended warranty synchronization also needs to be applied for by region, the application website is as follows:China: http://oss-cn.growatt.com/common/renewal?lang=enNorth America: http://oss-us.growatt.com/common/renewal?lang=enArea except China&NA: http://oss.growatt.com/common/renewal?lang=en Growatt Extension Warranty Procedure Download When clients place order and ask for longer warranty on the system, it will display corresponding warranty, clients don’t need to …

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how to import plants from another installer account into assigned installer account

import devices from another installer account to assigned installer account Some clients have multi installer accounts, and they hope to import devices from another installer account into own installer account and all of installer accounts can monitor these devices. Plants that are imported into installer account Procedures a. Access oss.growatt.com b. Select ” Plant List” …

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