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The Five Dysfunctions of A Team

The Five Dysfunctions of a Team is written by American author Patrick Lencioni, It is an occasion to read the book.

1.Absense of Trust

团队第一大机能障碍:缺乏信任。团队成员之间没有信任的基础。本质上,这源于人们不愿意在群体中表现出自己的脆弱。只有相互之间能够真诚地裸露错误和弱点的团队成员,才可能建立牢固的信任。

“The first major dysfunction of a team is the absence of trust. Team members lack a foundation of trust in each other. Essentially, this stems from people being unwilling to show their vulnerability within the group. Only when team members can genuinely expose their mistakes and weaknesses to each other can a solid trust be established.”

2.Fear of Conflict

无法建立团队信任将极具破坏作用,最大的隐患就是惧怕冲突。团队成员对开展毫无顾虑、充满激情的思想交锋无能为力,常常在讨论时拐弯抹角,发表意见时含糊谨慎。

The inability to establish trust within a team can have a highly destructive impact, with the greatest danger being the fear of conflict. Team members are unable to engage in unreserved, passionate ideological debates; they often beat around the bush during discussions and express their opinions in a vague and cautious manner.

3.Lack of Commitment

缺乏健康的冲突是一个严重问题,因为它直接导致了缺乏承诺。团队成员没有在公开讨论中充分表达自己的意见,极少会认同团队的决议,更谈不上承诺执行。尽管他们在会议期间可能已经点头,但那只是假装同意而已。

“The lack of healthy conflict is a serious issue because it directly leads to a lack of commitment. Team members do not fully express their opinions in open discussions, rarely buy into team decisions, let alone commit to their execution. Even though they may nod in agreement during meetings, it is merely pretending to agree.”

4.Avoidance of Accountability

由于缺乏真正的认同和承诺,团队成员养成了逃避相互问责的习惯。团队成员没有对明确的行动计划事先做出承诺,即使是最专注且最有紧迫感的人,也常常不愿意直接指出团队其他成员那些可能有损于团队的行为或行动。

“Due to the lack of genuine buy-in and commitment, team members develop a habit of avoiding mutual accountability. Team members do not commit to clear action plans beforehand, and even the most focused and urgent individuals often hesitate to directly address behaviors or actions of other team members that may be detrimental to the team.”

5.Inattention to Results

缺少互相监督和问责的氛围,会制造滋生忽视成果的温床。当团队成员把人个利益(比如满足自我、职业发展或获得认可),甚至所在部门分支的利益凌驾于团队利益之上时,团队目标总会被有意无意地忽略。

The absence of an atmosphere of mutual monitoring and accountability creates a breeding ground for the neglect of results. When team members prioritize personal interests, such as self-satisfaction, career advancement, or departmental interests, over team goals, the team’s objectives are intentionally or unintentionally disregarded.

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