If you want to purchase spare parts from China, you can contact [email protected], who is in charge of quotation. To provide all info. in one time, you need to provide necessary info. based on below.
If you want to get charged spare parts from SA warehouse directly. You have to contact our sales representative and she will provide quotation for you. Here attached her contact info. : [email protected]
1. Customer company name
2. Contact person
3. Mobilephone number
Country code +Mobilephone number
4. Delivery address
Please make sure that Country, Province, City, Street should be included. Or we will confirm to you again. Please kindly advise them in one time.
5. Inverter model and serial number
6. Spare part name and material code
You can find material code on spare part, it had better be proivded so that we can provide correct items for you accurately.
8. Courier Company type, DHL or Fedex or Others.
We use Fedex as default if you have no special requirement. These spare parts will be sent from China in usual
Submit charged spare parts on Xiaoshouyi
When clients approve the quotation, our enigneers must submit the application on xiaoshouyi System.
a. Access Xiaoshouyi System