How to solve Datalogger already existed
Before you try to solve the issue, please confirm if datalogger is already online. If it is , When you configure it again, definitely it will say that datalogger already existed.
Phenomenon
When you add datalogger into end user account via server.growatt.com, system reminds you of “Datalogger already existed”
Reason Analysis
Becasue server has already saved the datalogger info. , when you configure datalogger again, it cause the conflict.
Solution:
Remove datalogger info from server.growatt.com
Procedures:
a. Access your end user account via server.growatt.com
b. Find “Data Logger” at the bottom
c. Delete Corresponding datalogger
Hi, my data logger already exists, however I do not have access to the account it’s registered too. Is there a way I could delete the data logger without knowing the log in info?
Please help!
Dear Keaton,
Sorry for the late reply!
You can click “forget passowrd”, and get password back. Furthermore, you can advise your account info. or inverter S/N or datalogger S/N in the account. We can reset password.
Thanks!
i have these 3 dataloggers that are connected to a account that i do not have access to.
When I try and add them, I get the error “Datalogger Already Exist”.
The inverters were sold to me and I would like to use the dataloggers.
Can you please remove the dataloggers from the current/previous account.
PN:SKMR00.0000300
SN:DDD0A291FV
CC:61795
PN:SKMR00.0000300
SN:DDD0A270EB
CC:59C95
PN:SKMR00.0000300
SN:DDD0A291FK
CC:5DE42
Kind Regards
Can you please disconnect the data logger:
XGD6CEF20R
6CD93
Thx
Done
I have a case where the inverter that additionally appears on the data logger is misrecognized. It belongs to a third party. For this case what is the solution.
I bought a Growatt Inverter/Datalogger form someone secondhand. I cant add the datalogger as it says already exists. Please unlink from other users Account :
PN : SKMR00.0000300
sn : DDD09494DF
CC : 5A111
It is already online, of course, it will say already exists.
EdwinSmith Edwin Home DDD09494DF DDD09494DF ShineWIFI-S Offline
Is this one?
HI, can you please help me to find CC of my data logger ..
You can find it on datalogger itself or package box.
I cant add the datalogger as it says already exists. Please unlink from other users Account please
PN : SKST06.0000100
sn : JVH0CMC2DX
CC : 76B11
Good day,
I also cant add our growatt datalogger to our profile. It says the same message. Please unlink from other users
Account please
PN: SKST06.0000100
SN: JVH0DAF1ZY
CC: 7BB17
Done, plese do it by yourself next time,you can access your end user account and delete datalogger.
Hi.
I’m having problem connecting to a Growatt 8000MTL-S, because the datalogger is already connected to another account which I don’t have access to. Could you help me delete the datalogger from the old account.
Here is the information:
PN: PV01.0037000
SN: JPC0A470KQ
Check code: 65195
Thank you so much for your time.
Done
Hi.
I’m having problem connecting to a Growatt 8000MTL-S, because the datalogger is already connected to another account which I don’t have access to. Could you help me delete the datalogger from the old account.
Here is the information.
PN. MR00.0008601
SN.JPC6A251EJ
CC.62194
Thank you very much!
It has been unbinded.
Thank you Sir!